Home / Taiwan Excellence Award / Award Winning Products / Product Details

SysTalk.Chat

Industry type：PC and software

Product model number：SysTalk.Chat

TPIsoftware CORPORATION

SysTalk.ai, AI brand of TPI software, based on “conversational artificial intelligence service”provides AI chatbot software service "SysTalk.Chat". In 2018, SysTalk.Chat got certification from Gartner Cool Vendor, and also has succeful cases in public administrations, financial industry, FMCG and other industrial groups. SysTalk.Chat is the best enterprises solution to upgrade customer service.

Different from the traditional Ruled-Based Chatbot, SysTalk.Chat core module :NLU, FAQ, and FLOW , is an effective “dual brain / one flow” architecture.

With Taiwan self-developed NLU algorithm, it could imitates human logice, and easliy understands users’ intent and entity. AI trainers could easily train brain to distinguish sentence intent and recognize entity in lower error rate. Flow is control engine, mainly for receiving NLU and FAQ command, responding to users’ demand and providing services.

https://www.tpisoftware.com/

Contact online

About TPIsoftware CORPORATION

We are a software solution provider with a wide range of products and solutions to help enterprises driving digital transformation succeed in a fast-changing environment. Founded in 2005 in Taiwan, TPIsoftware has gathered years of in-depth experience in software consulting and implementation. We are experts in the Fintech industry and gained a reputation as a trusted vendor for security measurements, quality of execution, and reliability. We are customer-oriented and adding our professional services, we provide one-stop ultimate enterprise solutions.

http://www.tpisoftware.com/

Founded in 2005, TPIsoftware is the No.1 FinTech software company in Taiwan specializing in enterprise B2B software that includes integrated service middle platform DigiFusion and AI-powered product series SysTalk.ai. TPIsoftware also offers comprehensive software solutions, end-to-end IT outsourcing, multi-cloud and cross-cloud management services with extensive cross-national project experiences to help businesses succeed in digital transformation. Selected by Financial Times as a top 500 Asia-Pacific High-Growth Company of 2022 and 2023 in a row, honored with Taiwan Excellence Awards, Taiwan SMEs Innovation Award 2022, Future Commerce Awards 2022, CX Asia Excellence Awards 2021 and more, as well as featured in reports of leading research firms like IDC and Gartner, TPIsoftware has been recognized as the disruptor in innovating the FinTech ecosystem. TPIsoftware welcomes changes and embraces the future. It is ready to amaze the world with its brand power and competitive edge.

Contact info